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It’s refreshing to know what’s going on and that issues are being addressed
As residents, we tended not to be listened to. This all changed with KT’s proactive approach to managing our requirements and I’m delighted with the way they bring us all together and keep the place where I live in excellent condition.
‘I have only praise for you and your team for the way you dealt with our recent problem regarding our drainage. The problem occurred over the Christmas holiday period which caused delays but as soon as you were aware of the issue it was sorted with all haste. I find you easy to speak to and ready to help. My wife has also had dealings with the accounts department who went out of their way to help resolve a problem.’
‘Thank you very much for dealing with the lock so quickly, I’m highly impressed by your response. Problem reported Thursday evening and resolved Friday lunchtime – can’t ask for better than that!’ Thanks again, Mr Trusselle
“Thanks for all your hard work”
I think KT Management do a great job, especially at keeping in touch as I’m always getting emails about the site, which for me, is reassuring and the grounds have been really well maintained.
“My thanks to KT Management, particularly Dave Edwards – Property Manager, for the speedy, efficient and courteous response to my request. I could not be more satisfied with the service and result I received. Keep up the good work!. Julie”
We act for a number of managing agents and from our experience we have found that both the administrators and property managers of KT Management Company understand the importance of providing timely and accurate financial information to residents in respect of the management of their funds. Based on our constant dialogue throughout the year, we believe the staff to be caring, knowledgeable, responsible and experienced in the management of client funds. The acid test is whether we would recommend a particular managing agent to the directors of a management company and we would have no hesitation in recommending KT Management Company as a high quality property manager.
A huge thank you to KT Management for fantastic customer service. I approached KT Management with a enquiry that I needed to be dealt with swiftly. This was done brilliantly with great communication from Kim who keep me updated the whole way through the process. I couldnt have asked for a better service than the one provided. Thank you so much for all of your help.
We do appreciate that, as a company, you acknowledge and try to deal with any issues we raise.
Did you know that the UK Government does not regulate the leasehold management sector
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