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In a recent survey, our customer service was rated excellent by Mr Hartland from Tipton
Thank you for your good work. I am so pleased to have met you, and that things get speedily sorted
I would like to thank the team at KT Management for all their help I am very grateful. Keep up the great customer service
I just wanted to say a big thank you for the work which was carried out whilst I was away on the parking spaces it’s really improved things here.
It’s refreshing to know what’s going on and that issues are being addressed
“Thanks for all your hard work”
Thank you very much for what you have done to assist with the noise issues , it is very much appreciated.
“We have been engaged as independent examiner of the service charge accounts prepared by KT Management Company (UK) Ltd since 2013. We have found the accounts that are produced are of a high standard and are both transparent and easy to follow, which not only aids our examination of the accounts but should also help the users understanding of the figures.”
After issuing the Service Charge Account we had a lovely reply from Tony Millward to say “Thank you for your recent update, very clear and concise and much appreciated.”
I would like to take this opportunity to inform you, of comments I have received recently from an estate agent whilst selling my apartment. The agent was “Impressed by how tidy and well maintained the grounds were, and the lawn and shrub area’s well stocked and cared for. The communal hall area’s of the apartment complex are clean, fresh, and modern, with carpets vacuumed, and walls and woodwork painted regularly. KT Management contact details are clearly displayed in the main hallway, and staff and contractor visits for service and maintenance are clearly logged, dated, and signed.” It is not very often that people working within a customer service / focused role get letters of thanks from their customers, and this is my reason for writing to you today. You provide a quality service for the charges paid, and staff are always pleasant and helpful. Thank you and your staff for their hard work while I have lived here.
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