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Thank you very much for what you have done to assist with the noise issues , it is very much appreciated.
I like it. Keep up the good work!
“I am writing to thank you for your prompt attention to the various issues which we discussed at the AGM. The rear door lock has been fixed, the stores have almost been cleared, the hedge over the stores has been cut back.”
In a recent survey, our customer service was rated excellent by Mr Hartland from Tipton
All our quarterly meetings are conducted to a well prepared agenda with all information up to date and an opportunity to discuss any issues we the directors may have.
A note to thank you for keeping me up-to-date with information regarding what is happening and giving me the opportunity to bring any issues to your attention. Everything has always been attended to promptly. The site is always clean and tidy, and the communal ares in my block are always fresh and pleasant. – a difference from what it used to be like under other management when I first came to live here in 2001. KT Management do an excellent job and I have found everyone I have contacted pleasant and courteous. Dave the Property Manager, particularly has made a difference since you took over customer services.
We do appreciate that, as a company, you acknowledge and try to deal with any issues we raise.
‘Thank you very much for dealing with the lock so quickly, I’m highly impressed by your response. Problem reported Thursday evening and resolved Friday lunchtime – can’t ask for better than that!’ Thanks again, Mr Trusselle
A huge thank you to KT Management for fantastic customer service. I approached KT Management with a enquiry that I needed to be dealt with swiftly. This was done brilliantly with great communication from Kim who keep me updated the whole way through the process. I couldnt have asked for a better service than the one provided. Thank you so much for all of your help.
In a recent survey Mr Latty rated our customer service and our contractors as excellent and quoted ‘great service’
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The services we provide to residents and owners is in a nutshell is making sure