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‘May I first congratulate you on what appears to be a concerted effort to make all of the Stourport site more appealing and practical. Your endeavours have not gone unnoticed! Well done, as it appears more attention to detail has been taken into consideration and the window cleaning is much improved also!’
A note to thank you for keeping me up-to-date with information regarding what is happening and giving me the opportunity to bring any issues to your attention. Everything has always been attended to promptly. The site is always clean and tidy, and the communal ares in my block are always fresh and pleasant. – a difference from what it used to be like under other management when I first came to live here in 2001. KT Management do an excellent job and I have found everyone I have contacted pleasant and courteous. Dave the Property Manager, particularly has made a difference since you took over customer services.
“We have been engaged as independent examiner of the service charge accounts prepared by KT Management Company (UK) Ltd since 2013. We have found the accounts that are produced are of a high standard and are both transparent and easy to follow, which not only aids our examination of the accounts but should also help the users understanding of the figures.”
‘ Thank you so much for coming back to me so quickly, very much appreciated. I wish all management companies were so prompt. ‘
I think KT Management do a great job, especially at keeping in touch as I’m always getting emails about the site, which for me, is reassuring and the grounds have been really well maintained.
Thank you very much for what you have done to assist with the noise issues , it is very much appreciated.
In a recent survey, our customer service was rated excellent by Mr Hartland from Tipton
A huge thank you to KT Management for fantastic customer service. I approached KT Management with a enquiry that I needed to be dealt with swiftly. This was done brilliantly with great communication from Kim who keep me updated the whole way through the process. I couldnt have asked for a better service than the one provided. Thank you so much for all of your help.
We do appreciate that, as a company, you acknowledge and try to deal with any issues we raise.
It’s refreshing to know what’s going on and that issues are being addressed
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