Cheryl is one of our dedicated Property Manager’s; spending her time looking after her sites, residents and owners, as well as forming a key member of our team
Cheryl helps KT Management in the service provided to residents and owners; ensure all the communal areas are clean and tidy whilst being maintained to a good standard, helping to keep the estate a nice place to live and visit. Here at KT Management we like to keep it straightforward, whilst adhering to the obligations in the Leases/Transfers
Tips on keeping warm this winter……
How to save on heating bills!
With the temperatures dropping, everyone immediately turns the thermostat up, but that means higher bills…
To avoid sky high heating bills this winter here are some simple no cost to low cost tips and tricks to help keep your home warm:
Theresa May has now formally triggered Article 50 and the countdown to leave the EU has started.
The services we provide to residents and owners is in a nutshell is making sure the communal areas are clean, tidy and in a good state of repair, helping to keep the estate a nice place to live. Communicating well with residents and managing cash flow for the best interests of the site for today and for the future.
We also work in accordance to the lease which can impact the services we provide. For example we have come across leases that state the owners themselves are to clean the windows and not the management company.
We like to take the proactive approach, here is some of what’s involved in property management;
Purchasing a property is often the biggest financial commitment we make and we work hard to make sure your investment is well looked after.
Living in an apartment residents have to follow the terms of the lease, as do we at KT-Management. A lease will state that you are not permitted to store items in the communal area and there are various reasons why.
Safety– In the event of a fire we need to know all escape routes are clear for an easy exit
Hazardous– Items in the hall way can become a trip hazard.
Disabled access– Making sure there is amble room for disabled users to manoeuvre.
Unsightly– Not only can it make the area look unsightly but bikes can often mark the wall.
Emergency Access– knowing emergency services can access each apartment easily .
This also means no storing in communal electrical cupboards. If a fire was to break out the items could set alight making the fire more intense also releasing toxins.
As part of our property management our property manager visits sites regularly to ensure all communal areas are clutter free.
Thank you in advance for keeping your communal area clutter free
KT-Management working together to provide a nice, safe, clean environment to live
It can be frustrating for residents when they come home to find their space is occupied by someone else.
Please all make sure you are using your correct car parking space, if you are a landlord please inform your agent/tenant and if you have visitors please inform them where to park.
KT-Management-Working together to provide a nice, clean and safe environment to live.
We use an extensive check list to check sites are up to scratch and we try to be as proactive as possible.
There are times in between site visits and contractor visits when part of your communal area may get damaged or break.
Just a reminder to all residents that if you do see a fault please let us know and don’t presume another resident has told us.
You can call us on 01384 573637
Or email firstname.lastname@example.org
Working together for a safe, clean environment to live.
The Phillips v Francis case was heard in the Court of Appeal last week, so far no decision has been announced but we understand it might be good news.
Earlier in the year the Competition and Markets Authority (CMA) conducted a study into the service provided by residential property management companies in England and Wales and have identified some concerns on how the market works.
As a result of the study it is the CMA’s intention to seek remedial action to improve the performance of the market and to provide leaseholders with a better outcome. The main issues that were highlighted were unnecessary or excessive charging for services, poor service quality, poor communication and insufficient transparency. At the moment we understand that the CMA are seeking possible remedies to the problems identified in order to develop recommendations for the industry.
Click here for more information
At this unprecedented time we have made some operational changes and have closed our offices. The team are however still here to support you although for the time-being we will need your co-operation to communicate with us by email please.
Given the volumes we know we will not be able to reply immediately but if you could remain patient for the reply if applicable, you will most certainly receive a response but please resist the temptation to send several other emails, it will not only help us manage enquiries but enable us to identify any priority emails relating to emergencies etc
Rest assured we are doing everything we can, working within Government guidelines, to maintain services while at the same time protecting our staff, clients and contractors.
Finally, if we could ask you not to send any paper correspondence to our offices please, and to arrange for any payments to be submitted electronically it would be greatly appreciated.
Thank you for your understanding, look after yourselves and please stay safe.