We use an extensive check list to check sites are up to scratch and we try to be as proactive as possible.
There are times in between site visits and contractor visits when part of your communal area may get damaged or break.
Just a reminder to all residents that if you do see a fault please let us know and don’t presume another resident has told us.
You can call us on 01384 573637
Or email email@example.com
Working together for a safe, clean environment to live.
At this unprecedented time we have made some operational changes and have closed our offices. The team are however still here to support you although for the time-being we will need your co-operation to communicate with us by email please.
Given the volumes we know we will not be able to reply immediately but if you could remain patient for the reply if applicable, you will most certainly receive a response but please resist the temptation to send several other emails, it will not only help us manage enquiries but enable us to identify any priority emails relating to emergencies etc
Rest assured we are doing everything we can, working within Government guidelines, to maintain services while at the same time protecting our staff, clients and contractors.
Finally, if we could ask you not to send any paper correspondence to our offices please, and to arrange for any payments to be submitted electronically it would be greatly appreciated.
Thank you for your understanding, look after yourselves and please stay safe.