Our customer
services team are
here to help
High quality property management and professional maintenance support with a customer support service ethos

 

WHATEVER YOUR QUERY, OUR DEDICATED PROPERTY MANAGEMENT TEAM ARE READY TO ANSWER YOUR QUESTIONS. WE WELCOME BOTH NEW AND EXISTING CUSTOMERS.


 

WHAT OUR CLIENTS ARE SAYING…

December 18, 2017

“I would just like to thank yourselves for the very quick turnaround time in replacing the latch for the door and adding a handle to the exterior. Not very often these days that things are dealt with so quickly so please accept my compliments for that.

I try not to be a miserable moany resident but feel sometimes things need to be flagged and it’s relieving to know that we have people in charge willing to listen and get things done.

Kind Regards,

Lee Bannister”

December 6, 2017

“Just a quick message to say thank you for your super fast response in cleaning up the blood which was on the pavement outside our apartment block.

I was very impressed when I came home to a spotlessly clean entrance just hours after reporting the issue.”

December 4, 2017
    

“Having worked with different managing agents over the years I have to say that KT Management have proved to be the best. Very professional, thorougher and always prepared to help no mater what needs to be done.

It makes a refreshing change to deal with such nice people and have the confidence to know that all controls are in place to have a very smooth running organisation.

Well done and thank you KT Management”

June 12, 2017

The communal area in our block looks lovely and fresh with the newly painted walls. My son Alan came from California for my 80th birthday in May and was impressed by how well everything is maintained. I told him that Julie has everything under control and I would pass the message on and thank you.”

May 9, 2017

KT Management have recently taken over as management contractor for Medina House , Worcester.

I have found them to be very professional and we get constant feedback regarding general maintenance dates. I would recommend them.

Mr Wood”

May 5, 2017

Thank you very much for arranging the meeting regarding the Offer to Purchase of the Freehold for Medina House.  The presentation by Roger Hardwick was informative and clarified a number of questions regarding the Offer.   I would also like to thank KT Management for putting together a question and answer sheet for the benefit of the leaseholders and for their time and effort which was much appreciated.”

April 28, 2017

“Many thanks for the very professionally arranged presentation last evening. Your service has been exemplary since taking over the management of Medina House, we are very satisfied with your service.”

Mrs Benson, Worcester

March 6, 2017

I live on a managed estate in Darlaston which is managed by KT Management. I am very pleased with the customer service that KT provide for the residents. They are very responsive and I often log things on behalf of the residents which are always dealt with promptly. During an issue we were having with the shared bin storage and recycling area Cheryl from KT provided me with excellent customer service for which I am very grateful. She provided  me with regular updates and chased up the council to ensure they came to resolve matters. I was very impressed with her customer service and I would recommend KT management as a estate management company.

Mr. Persard, Darlaston

March 30, 2016

To whom it may concern.

I would like to take an opportunity to express my satisfaction with the way that KT Management have overseen the maintenance of the Taylor Wimpey development at Digis since they took over their role a few months ago.  There has been a marked improvement in the maintenance since that time, moreover without any increase in cost, for which I and I know other residents are grateful.

Furthermore, KT Management have been extremely helpful during our recent sale of another property on the development, despatching all relevant paperwork quickly and efficiently to our solicitors.  This meant that the sale was able to proceed without hitch.

I have no hesitation in recommending KT Management to other prospective clients.

Michael Latham, Worcester.

March 29, 2016

I would like to say how happy I am with the response I have had to my issue from all parties involved.  You personally were quick to reply to my first email and have since kept me up to date with all the actions from both parties.  Thank you very much Kim Woodall.

January 28, 2016

We do appreciate that as a company, you acknowledge and try to deal with any issue we raise.

January 28, 2016

All our quarterly meetings are conducted to a well prepared agenda with all the information up to date and an opportunity to discuss any issues we the directors may have.

June 17, 2014

After issuing the Service Charge Account we had a lovely reply from Tony Millward to say “Thank you for your recent update, very clear and concise and much appreciated.”

From the blog

We aim to be your property management company of choice, and aim to achieve this by giving a great service as well as ensuring our work is excellent value for money. Please contact us today to discuss your requirements.