When living in an apartment it’s important to consider those living around you.
If you are subject to noise nuisance it can become very stressful, you can lose sleep and feel frustrated in your home. If you are disturbed by a noisy neighbour make sure you politely speak to them regarding the noise, as they may not be aware they are making any. If you have spoken to your neighbour but the noise continues please feel free to contact us if we are your management company and if they let the property we could inform the landlord who may be able to help. If noise continues-keep a log of the days and times that you are being disturbed and contacting the local council environmental health department can also help.
Living in a leasehold property there will be certain terms of the lease which will help protect you from noise nuisance such as
-No noise after 11pm or before 7am
Any one breaking the terms of their lease could be at risk of losing their home
Please all be considerate to each other for a nice environment to live
At this unprecedented time we have made some operational changes and have closed our offices. The team are however still here to support you although for the time-being we will need your co-operation to communicate with us by email please.
Given the volumes we know we will not be able to reply immediately but if you could remain patient for the reply if applicable, you will most certainly receive a response but please resist the temptation to send several other emails, it will not only help us manage enquiries but enable us to identify any priority emails relating to emergencies etc
Rest assured we are doing everything we can, working within Government guidelines, to maintain services while at the same time protecting our staff, clients and contractors.
Finally, if we could ask you not to send any paper correspondence to our offices please, and to arrange for any payments to be submitted electronically it would be greatly appreciated.
Thank you for your understanding, look after yourselves and please stay safe.