The services we provide to residents and owners is in a nutshell is making sure the communal areas are clean, tidy and in a good state of repair, helping to keep the estate a nice place to live. Communicating well with residents and managing cash flow for the best interests of the site for today and for the future.
We also work in accordance to the lease which can impact the services we provide. For example we have come across leases that state the owners themselves are to clean the windows and not the management company.
We like to take the proactive approach, here is some of what’s involved in property management;
Purchasing a property is often the biggest financial commitment we make and we work hard to make sure your investment is well looked after.
At this unprecedented time we have made some operational changes and have closed our offices. The team are however still here to support you although for the time-being we will need your co-operation to communicate with us by email please.
Given the volumes we know we will not be able to reply immediately but if you could remain patient for the reply if applicable, you will most certainly receive a response but please resist the temptation to send several other emails, it will not only help us manage enquiries but enable us to identify any priority emails relating to emergencies etc
Rest assured we are doing everything we can, working within Government guidelines, to maintain services while at the same time protecting our staff, clients and contractors.
Finally, if we could ask you not to send any paper correspondence to our offices please, and to arrange for any payments to be submitted electronically it would be greatly appreciated.
Thank you for your understanding, look after yourselves and please stay safe.