Estate management is the first fundamental element to an effectively managed site. We work with our clients and contractors to ensure your estate is being well maintained and kept in good condition. Freeing you up to enjoy life.
As part of our day to day estate management we incorporate a maintenance program to identify and resolve both current and future maintenance issues, keeping your estate looking nice and tidy at all times.
With our clients in mind, we prepare service charge budgets using our special formula which has been designed to enable us to set each element of the budget to a reasonable level with anticipated costs in mind.
Cashflow management is the second fundamental element to an effectively managed site, as this enables us to ensure contractors are paid on time for the service they provide, whilst working with clients and their financial circumstances allowing you to manage your money and plan your next holiday.
Once the budget has been approved, we will prepare and issue the service charge and ground rent invoices. Providing individuals will additional information to keep them in the picture and assisting us in managing the estate effectively.
For those who need a little encouragement to pay on time, we have an effective credit control system to ensure demands have been issued correctly and that support is available if necessary to ensure that everyone pays what they should.
We will prepare the annual service charge accounts in line with the Landlords and Tenants Act. This will provide you with a clear, concise and transparent report on the estates finances; giving you peace of mind that every penny is accounted for and has been checked by an independent accountant.
Communication is the third fundamental element in an effectively managed site, we strive to break down communication barriers by providing a flexible, helpful and friendly service whilst remaining professional at all times. So, you have the knowledge that we are here to help.
We will maintain members and shareholders registers, as well as comply with legal and statutory obligations giving you peace of mind
We will ensure that there is adequate insurance cover and sufficient funds available from our cashflow management, giving you and your lender peace of mind that the building insurance is just right.
We co-ordinate our knowledge of our clients, contractors and the service needed to enable us to obtain competitive quotes to advise and compare so that we can find the best contractor to meet our client’s needs. This gives you the knowledge that the services for your estate are competitive and have been chosen to meet the estates needs and requirements.
Where the Lease allows, we like to build up a reserve fund to fund long term maintenance works as well as keeping something aside for a rainy day. This reduces the risk of giving you an unexpected invoice and helps you manage your finances.
We understand that when it’s time to move on; moving home is the most stressful activity you can do. This is why we have an effective and efficient system to assist you and helps reduce your stress levels leading up to your moving day.
At this unprecedented time we have made some operational changes and have closed our offices. The team are however still here to support you although for the time-being we will need your co-operation to communicate with us by email please.
Given the volumes we know we will not be able to reply immediately but if you could remain patient for the reply if applicable, you will most certainly receive a response but please resist the temptation to send several other emails, it will not only help us manage enquiries but enable us to identify any priority emails relating to emergencies etc
Rest assured we are doing everything we can, working within Government guidelines, to maintain services while at the same time protecting our staff, clients and contractors.
Finally, if we could ask you not to send any paper correspondence to our offices please, and to arrange for any payments to be submitted electronically it would be greatly appreciated.
Thank you for your understanding, look after yourselves and please stay safe.