When you live in a leasehold apartment it’s important the communal areas are well managed, so that they are safe and clean. Not only can it cause stress if the area that you live is badly kept it can also prevent you from trying to sell your property if you choose to do so.
We are often approached by leaseholders who are unhappy with their current managing agent or from site’s who self manage who want to free up their time from management.
Here are some tips of what to look for in a managing agent-
Response Time- How long did it take for your initial enquiry to be responded too? If you feel you had to wait too long this can be a bad sign.
Communication- Is there a good level of communication, so that you understand the process and all of your questions are answered.
ARMA- Are the managing agent’s members of ARMA (Association of Residential Managing Agents), the industry is currently unregulated and companies who are members of ARMA are showing a commitment to high standards. ARMA vet all members and promote excellent standards.
Experience- What experience do the managing agents have? How long have they been operating and what types of developments do they have experience managing?
Arrange a meeting- Can you arrange a meeting to meet the managing agents. This is a great way to get to know the company, the staff and discuss the site needs.
References- Ask for references from residents living on sites the managing agent manage and discuss their experience with using the managing agent.
Visit a site- Visit a site the managing agents manage and see for yourself the standards.
Finding the right management company is vital for the future of your site and your current happiness. Here at KT-Management we know communication is key, working together for a nice, safe and clean environment to live.
If you feel KT-Management could help you contact Kailee